If you are not 100% happy with your order, we are happy to accept returns within 14 days. This means you have 14 days from the date of delivery to post your item back to us. To arrange a return, please click our returns portal button below within 14 days in the UK. If you are returning outside of the UK, you will be responsible for your shipping back. If you are returning outside of the UK, please email hello@thepetitelabel.co.uk with your request. Please note, all sale items are marked as final and cannot be returned.

Refunds are issued for all returns in acceptable conditions (see below) within 14 days:

• Item/s must be returned in original condition, unworn, unaltered, unwashed, folded neatly and with their tags attached.
• All Products are inspected on return. When trying on clothing, please be careful with the Product (e.g. do not apply excessive force when pulling zips) and do not wear products that could mark or scent a Product (such as make-up, fake-tan, perfume, deodorant, cologne, etc.).
• If the merchandise returned does not meet these requirements your return will be sent back to you at an additional charge.
• All customers are responsible for their return shipping costs.
• THE PETITE LABEL is not responsible for any missing incoming deliveries/returns. We recommend using registered tracked post for all returns, so you are able to track your parcel. Please ensure to keep your proof of postage.

Please feel free to contact us for any return questions at hello@thepetitelabel.co.uk.